Which should you implement to obtain insights on new and returning platform users and their navigation patterns?

Implementing user experience analytics is essential for obtaining insights on new and returning platform users as well as their navigation patterns. User experience analytics focuses on understanding how users interact with the platform, including tracking their behavior, navigation paths, and engagement levels.

This type of analytics allows organizations to analyze user journeys, identify pain points, and understand how different segments of users interact with the platform over time. By monitoring new versus returning users, organizations can gain valuable insights into retention strategies, user engagement, and the overall effectiveness of user interfaces.

Other options, while useful in various contexts, do not specifically pertain to the nuanced tracking of user interactions and behaviors. For example, next experience dashboards provide high-level metrics and KPIs but might not delve deeply into individual user navigation patterns. Responsive dashboards are designed to display information adaptively but lack the specialized focus on user behavior analysis that is integral to user experience analytics. The platform analytics workspace serves as a broader environment for various analytic activities but does not singularly target insights on user experience the way user experience analytics does.