What kind of information can be obtained using metrics in Spotlight?

Metrics in Spotlight are designed to capture a broad range of performance and usage data, making them versatile tools for analysis. The correct option reflects one of the more complex functionalities of Spotlight metrics, which can include event duration as well as new information derived from calculations performed through scripts. This capability allows users to analyze specific events in detail, providing valuable insights into performance trends and areas for improvement.

By integrating event duration data and the ability to incorporate scripted calculations, users gain a comprehensive view that includes not only the raw timing of events but also customized, contextual insights that can drive decision-making. This is more substantial than simply measuring user satisfaction rates or average scores, as those options do not encompass the full depth of analysis that metrics in Spotlight provide. Through such metrics, organizations are empowered to tailor their analytics to meet specific needs and to derive actionable insights from diverse data points.