What is the primary role of a dashboard editor in ServiceNow?

The primary role of a dashboard editor in ServiceNow revolves around managing the creation and customization of dashboards. This includes tasks such as designing visual elements, arranging widgets, and ensuring that data is displayed in a way that meets the needs of the end-users. Dashboard editors focus on providing a user-friendly interface that enables stakeholders to track key performance indicators and other important metrics at a glance. This customization allows organizations to tailor their dashboards according to specific requirements and objectives, enabling more effective data analysis and decision-making.

The other options involve tasks that are not directly related to the core responsibilities of a dashboard editor. For instance, analyzing user engagement data and conducting performance audits may involve interpreting dashboard data but are outside the scope of creation and customization. Similarly, developing external reporting tools aligns more with programming or integration roles than with the functions of a dashboard editor, who primarily focuses on enhancing the user experience within the ServiceNow platform itself.