What is the primary purpose of report templates in ServiceNow?

The primary purpose of report templates in ServiceNow is to provide predefined settings for common report types. These templates streamline the reporting process by offering users a structured framework that can be easily utilized to generate reports without starting from scratch each time. With these presets, users benefit from increased efficiency and consistency, ensuring that reports adhere to organizational standards and formats.

By using predefined settings, users can select a report template that fits their specific needs, allowing them to focus on the data and insights rather than the formatting. This leads to a more effective use of time and resources when creating reports and fosters a standardized approach to reporting across the organization.

Additionally, while aspects like visual appeal may be enhanced through templates, the core functional benefit lies in their ability to simplify and provide a common starting point for report generation. This facilitates quicker decision-making and analysis, which is crucial in business environments that rely on accurate and timely data presentation.