How can a user share a report with other users or groups in ServiceNow?

The ability to share a report with other users or groups in ServiceNow is primarily accomplished by setting user permissions within the report configuration. This approach allows for a structured and secure way to control who can view or interact with the report, ensuring that access is granted appropriately based on roles, groups, or individual user requirements.

By modifying the permissions, a report creator can choose specific users or groups to share the report with, and can also define the level of access each user or group has (for instance, read-only access versus edit access). This method is efficient and leverages the platform's built-in capabilities for managing user roles and permissions.

In contrast, other options like emailing the report directly to each user, deleting and recreating the report for each user, or creating a shared email account for reports are not practical or scalable solutions for sharing reports in a business environment. Emailing can lead to version control issues, deleting and recreating reports is time-consuming and inefficient, and using a shared email account does not provide the security and flexibility of ServiceNow's permission management.